iMart Pharmacy The Walk Welches

3 years ago

It was Saturday afternoon, after a long and busy week and I just wanted to get back home, take off my shoes and to drift off into some sort of sublime restfulness. But not right now. I was under strict instructions to find a small size package of dog chow, sufficient to address the immediate needs of our canine family over this particular weekend. Nothing less and no more. Just find the stuff and turn for home. I did not want to go to Massy, with its crowded isles and poorly-managed checkout queues. I needed to find somewhere less strenuous, with a simpler in and out access for a tired driver like me. So, in my desperate search, I turned onto The Walk at Welches, St Thomas, about halfway between Redman's Village and the Warren's shopping intersection. The large outlet of Cost-U-Less sat off to the left of the small mall, an overly intrusive landmark on my own horizon. Instead, I took the right lane to drive along the mall when I noticed the iMart sign. It seemed easy to park immediately outside and walk through the large glass doors into the comfort of this cool, air-conditioned space. I felt immediately relaxed and comfortable and had an intuitive sense that I would be able to get whatever I might need here. Right away, I was struck by the simple clarity of the in-store signage and by the coordinated bright red uniforms worn by all the employees. I also appreciated the early impression that check-out would be a simple process and noticed that every departure booth was manned with attentive, well-trained people. My intuitive sense seemed headed in the right direction. A short walk along one of the aisles and I found exactly what I needed, so pleased was I that I bought a few more extra bits, (not really needed), and headed directly to the payment stations and the exit gates. All very easy and very quick. A total of less than 8 minutes inside and I was off again, well stocked to head home with all my promised obligations well in place. I highly recommend the iMart experience. I am told it is managed by Aldo Ho-Kong-King and his team who clearly are on top of their game and have a definite plan to success. Try iMart for yourself. I feel sure you will not be disappointed.

3 years ago

I called this morning with a question as to if the store would be open. The person that answered was very rude and needs customer service training. She said it was open for pharmaceutical items only. I asked if snacks could be sold because when I went during the last shut down, snacks were sold. The young lady abruptly asked “is it a pharmaceutical item? I was most taken aback at the rudeness in her question that I simply said, thank you and put down. I did not get her name but she has discouraged me from coming to Imart Welches again. I am undone by her rudeness

6 years ago

Really good place to shop. I particularly like the craft section, makeup section, animal toys and hair section. I buy most of the animal toys from here, the quality is better than most at other stores. And the pet toys are affordable for sure!

6 years ago

A young lady seemed very unhappy to be working there. She didn't say thank you once or good night (was there at 7:18 pm) and garbled her words. Such a shame because the store has a wide variety of items

8 years ago

This place has everything you can imagine. From medicine to a bag of chips, to uncommon ice cream. You can find what you're looking for here. Prices are reasonable. Staff is friendly.