KFC Hastings

3 months ago

I stopped here once for lunch. never planned to return again. Extremely slow and inefficient service. - got to the resturant and went inside and there was a line of about 8 people, but i thought "this is a busy area, im sure they are used to it and the line will go fast". i was wrong. -10 min later the line only moved forward by 1 person. -20 min later and again only 1 more forward, i decided to order my meal online with the pickup option, because there was a counter with a big pick up sign, and i thought i could at least beat the line and get food faster. I was wrong. -I placed the order no problem, and then stood at the pick up counter with other customers for another 20 min, and then finnaly the lady asked what my order number was, but the recipt online didnt have a order number (the 2 digit number they wanted), and turns out that when you order online you have to get in the line and check in with the cashier before they make your order. -They got my food for me, i could even see my order on their display screen the entire time. In total it took 45+min from when i walked in to when i got my food. -The service is extremely slow, and all the workers look completely lost most of the time. The cashier takes one order then goes and wanders around doing nothing while the others stand around doing nothing. - mean while you can see the entire french fry thing is full of fries getting less fresh and no one is taking them. the chicken cabinets are full of chicken and no one is taking anything. its like they have some timer that they cant make a order unless 10 min has past from taking the order or something. The food is all right there, you can see it! so frustrating. see pictures of fries full. I never came back, chicken barn is good.

3 months ago

Busy place but they were quick to get our food or and very friendly staff.

a year ago

Well it's not everyday that a great day at kfc is possible. Staff were very friendly and knowledgeable, food was hot! They even had onion rings (piping hot) 😍 Spicy "ribs" were great - that's what they call side breast pieces in Barbados 😄... Original pieces were not so good - I do not recommend. All in all, grade A to B-minus...

3 months ago

There was a single staff (possibly the slowest attitude I've ever seen) member taking orders and this meant the queue was almost out the door. The food arrived quickly as it was precooked and the burger had gone soggy. There was no atmosphere, just frustrated customers waiting, and waiting, and waiting just to order. Not a good experience at what should be a fast food joint....

2 months ago

This is the worst service I’ve encountered through out the world. I’ve been to USA, Europe and Africa .. and this was the worse and the rudest. The place was dirty. One cashier was available with a queue going out of the restaurant. We had to wait 45 minutes after ordering and the order wasn’t even right. No apologies. No competence and the food was bland. Horrible !! Let’s not talk about the manager that arrived 15 minutes after she was called. PS: her excuse was, she was in the restrooms. I DO NOT RECOMMEND .. run !